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OmronWebstore: Products & Services

Omron Webstore is an online source for medical and health supplies such as pedometers, scales, electrotherapy devices for the relief of body pain, blood pressure monitors, thermometers, body composition monitors, respiratory devices, and accessories (including facial masks, AC adapters, medication bottles, and parts specifically intended to complement Omron products). The site is the official outlet for Omron health care products. Product descriptions, photos, and prices can be found on the company’s official website.

OmronWebstore: Company Background

A subsidiary of SureSource, LLC, a privately held company founded in 1989, OMRON Webstore is based in Shelton, Connecticut. The Omron Webstore site itself is nearly three years old. SureSource operates a number of independent online stores, supporting retail sales with a special focus on ecommerce platforms, inventory forecasting, and knowledgeable customer care. Omron Webstore is part of the Japanese Omron Corporation, which was founded in 1933 by Kazuma Tateishi.

OmronWebstore: Customer Feedback & Reviews

Omron Webstore customer feedback is strangely scarce, but Omron products – for example, its popular pocket pedometer – are sold widely on, and Amazon customers have been more forthcoming than their counterparts on the Omron Webstore site itself. The pocket pedometer (item HJ-720ITC), with 1,491 customer reviews, has earned 4.4 out of 5 stars on Amazon. Complaints about the item center on the pedometer’s accuracy and problems with the accompanying plastic clip. Positive reviews cite the item’s compact size; also, customers “really like the software” and call it “an impressive little device” (see full reviews at

OmronWebstore: Business Credibility & Trustworthiness

With a Better Business Bureau (BBB) file opened in 1996, Omron Webstore is listed under the name of parent company SureSource and has a rating of A+ on its BBB informational page. SureSource has been accredited by the BBB since February, 2007. In 2011, Omron won the iF (International Forum, Hannover) awards for both product design and universal design for the M6 and M6 Comfort blood pressure monitors.

OmronWebstore: Website Popularity & Google Ranking

Omron Webstore has an Alexa web traffic ranking of 452,192, a Google PageRank score of 4 from 10, and an average of 2,226 daily visitors. More impressively, Omron Webstore ranks 86,780 with Alexa within the United States. gives Omron 14,369 unique visitors per month, with a ranking of 105,642.This website is becoming more popular as the days goes by, a lot of person in the medical field frequent this site.

OmronWebstore: Social Media Presence

As such, Omron Webstore does not have a clear commitment to maintaining a social media presence, though its homepage has links to Facebook, Twitter, and Google+; the site has no Facebook page. Rather, Omron has a short write-up on Facebook with 1,984 likes. Twitter brings up just a couple of Tweets about company products, and again, Omron itself has a basic profile with 2,099 followers.  The Google+ icon on Omron Webstore’s home page is a dead end; the feed request cannot be found. Therefore, it can’t be said that Omron Webstore is active in the world of social media.

OmronWebstore: Website Security & Safety

A Google Safe Browsing diagnostic check showed no problems with the Omron Webstore; no suspicious activity has been recorded and no malicious software has been hosted on the site in the past 90 days. A McAfee check noted no reason for concern. At checkout, a McAfee symbol indicates that the site is evaluated daily for threats, and the checkout page itself is titled “Secure Checkout 3.0”.

OmronWebstore: Pricing & Packages

As far as pricing is concerned, Omron Webstore indicates that its three most popular products are three different pedometers. These are priced at $34.99, $59.99, and $44.99, respectively, exclusive of shipping and tax. Their electroTHERAPY pain relief system is priced at $69.99. Apparently Omron Webstore’s most expensive product, the “world’s smallest nebulizer” with vibrating mesh technology goes for $259.95 exclusive of shipping and tax. This product requires a prescription to be faxed to the company before the order can be completed.

Companies manufacturing similar products include Ozeri, with a compact pedometer boasting Bosch technology. Selling on Amazon for $28.95 (marked down from a list price of $49.99), this device may be quite competitive with Omron products; however, from the much smaller number of customer reviews and the much more limited range of products offered on Amazon, it would appear that Omron has a good grasp of the pocket pedometer market.

OmronWebstore: Shipping Rates & Policies

The Omron Webstore provides shipping to the 50 US states, Guam, Puerto Rico, and the Virgin Islands only. Shipping begins at $6.95 and maxes out with an order total of $250 at 5% of order total. Next-day and second day shipping are available for an additional fee. The Omron Webstore indicates that it must charge tax when shipping to California, Connecticut or Illinois. OMRON indicates that orders are processed within one business day. Priority processing is also available for a small charge.

OmronWebstore: Payment Methods Accepted

Payment methods on the Omron Webstore are rather limited. The customer is given the option of checking out with PayPal; otherwise, one is directed to a page where one must enter credit card information for Visa, Mastercard, American Express, or Discover. Alternative payment methods such as EbillMe, Qpass, debit cards, BillMeLater, EFT, and E-Check are not accepted.

OmronWebstore: Returns, Refunds & Exchange Policy

Omron Webstore provides for easy returns. Customers may return purchases within 30 days for a refund or replacement by filling out the return section on your order's packing slip and sending the item back in new condition. Credit is to be received within 7-10 business days, and shipping charges are not refundable. There is no indication that Omron Webstore does not honor its return policy; however, some customer complaints on Amazon have noted that Omron blood pressure monitors can “die” after a couple of months, or that the products are revealed to work improperly only after a period of greater than 30 days.

OmronWebstore: Product images & screenshots
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